| Payment Methods
Face to Face transaction
Customer must make the deal in cash. Please pass the total transaction amount to our customer service representative.
Delivery Service
Customer must make the deal in cash. Please pass the total transaction amount to our delivery specialist.
Bank cash deposit
Customer can make use of bank deposit for the payment, you can also make use of ATM or online transferal to deposit the money. After the deposit, please fax the receipt of deposit with the ordering number to +852 30070526, or email the receipt reference number with the ordering number to info@watergrass.net.
| Account Name: |
Watergrass.net |
| Bank of East Asia Account No: |
015-515-10-54158-4 |
Transaction Methods (Local)
By every Wednesday from 8:00pm to 9:00pm or by every Saturday after 4:00pm, customer can pick up the product inside the Yau Ma Tei MTR station, no transaction fee included.
Transaction Time:
| Item |
Mon |
Tue |
Wed |
Thu |
Fri |
Sat |
Sun |
| Plant |
|
Last Order |
Pick Up |
|
Last Order |
Pick Up |
Pick Up |
| Equipment |
|
|
Pick Up/ Last Order |
|
|
Pick Up |
Pick Up/ Last Order |
Plant and control type products
From every Friday after 9:00pm to next Tuesday 9:00pm placing order, the plants can be picked up from next Wednesday 8:00pm to 9:00pm.
From every Tuesday after 9:00pm to every Friday 9:00pm placing order, the plants can be picked up from coming Saturday or Sunday after 4:00pm
Equipment
From every Wednesday after 9:00pm to Sunday before 9:00pm placing order, the equipment can be picked up from next Wednesday 8:00pm to 9:00pm.
From every Sunday after 9:00pm to every Wednesday before 9:00pm placing order, the equipment can be picked up from coming Saturday or Sunday after 4:00pm
Delivery Service
We can deliver all the products to every place within Hong Kong SAR. Only purchase up to preset amount or paying a small amount of delivery fee. (Please refer to the delivery service charge list in detail description), you can enjoy our fast and convenient delivery services)
Delivery Schedule:
| Item |
Mon |
Tue |
Wed |
Thu |
Fri |
Sat |
Sun |
| Plant |
OK |
OK |
OK |
OK |
OK |
N/A |
N/A |
| Equipment |
OK |
OK |
OK |
OK |
OK |
N/A |
N/A |
Plant and control type products
From Monday to Thursday 9:00pm placing order, all the plants can be delivered to requested location in next day after noon.
From Thursday 9:00pm to Friday 9:00pm, all the plants can be delivered to requested location in next Monday after noon.
Equipment
From every Wednesday 9:00pm to Sunday before 9:00pm placing order, the equipment can be delivered to requested location in next Thursday night.
From every Sunday 9:00pm to Wednesday before 9:00pm placing order, the equipment can be delivered to requested location in next Monday night.
Remarks:
The above schedule is for reference only; the final schedule might be based on the description of detail information.
For the sake of accuracy, please keep the gap between order date and pick up date within 7 days
No delivery service in Saturday and Sunday
Telephone Confirmation
In order to accelerate the process of ordering, our customer service officer will confirm all the orders by phone. There are three kind of ordering methods, please refer to the detail information.
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